Shipping

US domestic shipping

1. Processing Time: All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. (5-10 for custom orders)

2. Shipping Rates: Shipping rates are determined by the weight of the package, shipping method, and destination. You will be able to see the shipping cost during the checkout process.

3. Shipping Address: Please ensure that your shipping address is correct and complete at the time of checkout. Odd Wrld Mrkt is not responsible for lost or delayed orders due to incorrect or incomplete addresses provided by the customer.

4. Shipping Delays: While we strive to ensure timely delivery, shipping delays may occur due to factors beyond our control, such as carrier delays or weather conditions. We appreciate your patience and understanding.

5. Shipping Issues: If you encounter any issues with your shipment, such as missing or damaged items, please contact us at [oddwrldmrkt@gmail.com] within [30] days of receipt. We will work with you to resolve the issue as quickly as possible.

RETURNS

1. Refunds: We do not offer refunds on purchases. All sales are final.

2. Store Credit: If an item does not fit or there is a malfunction, please contact us within 30 days of receipt to request store credit. Store credit will be issued for the item in question, minus any shipping fees.

3. Eligibility for Store Credit: To be eligible for store credit:

  • The item must be in its original condition, unused, and with all tags and packaging intact.

  • You must provide proof of purchase.

  • The request must be made within 30 days of receiving the item.

4. How to Request Store Credit: To initiate a store credit request, please email us at [email address] with your order number and details of the issue. We will provide instructions for returning the item if necessary.

5. Exceptions: Store credit is not applicable for items purchased on sale or as part of a promotional offer.

For any further questions or concerns, feel free to reach out to us at oddwrldmrkt@gmail.com. We appreciate your understanding and support!